Privacy Policy

1. Information We Collect

When you place an order or browse our site, we may collect the following information:

• Name, email address, shipping address, and phone number provided at checkout
• Payment information (processed securely — we do not store full card details)
• Browser type, IP address, and pages visited (collected automatically via cookies)
• Any communications you send to our support team

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to customer service inquiries
• Improve our website and product offerings
• Send promotional emails (only if you opt in — you can unsubscribe at any time)

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data only with trusted service providers who assist us in operating our website and processing orders (such as payment processors and shipping carriers), and only to the extent necessary to provide those services.

4. Cookies

Our website uses cookies to enhance your browsing experience and analyze site traffic. Cookies are small files placed on your device. You can instruct your browser to refuse cookies, though some parts of our site may not function correctly as a result.

5. Data Security

We implement industry-standard security measures to protect your personal information. All transactions are encrypted using SSL technology. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to request access to, correction of, or deletion of your personal data. To make such a request, please contact us at the address below. We will respond within 30 days.

7. Contact

If you have any questions about this Privacy Policy, please contact us at:
FrostBuddy Support
Email: support@frostbuddy.com